How to present Customer Service on a Resume
When seeking a customer service job, it’s essential to include your qualifications and experience on your resume. A professionally written resume can make the difference in getting the job you’ve been hoping for. At Perth Professional Resume Writers, we specialize in offering resume writing services to assist you in standing out the competition. In this article, we’ll give you tips on how to present the quality of service you provide on your resume.
- Use action verbs in you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively engaged in your customer service activities and achieved outcomes.
- Be specific about your job duties and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" write "managed a team of customers service representatives and handled customer complaints."
- Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove your effectiveness. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Tailor your resume: Tailor your resume according to the customer service position you’re applying for. Highlight the skills and experience which are most relevant for the job.
- Proofread and seek professional help Make sure you proofread your resume prior to making it available to ensure it’s not erroneous. If you require assistance seek professional assistance from Perth Professional Resume Writers.
If you follow these guidelines follow these suggestions to create an effective customer service resume that effectively highlights your relevant experience and abilities. Remember to adapt your resume to the position you’re applying to and to proofread it before submitting it. Perth Professional Resume Writers can also assist in creating a professional resume that highlights your abilities as well as your experience.
