How to Write a Customer Service Resume
Making a professional customer service cover letter or resume (Curriculum Vitae) is about highlighting your pertinent qualifications and experience. A well-written CV or resume along with a solid cover letter, in addition to an impressive LinkedIn profilecan make a huge difference when it comes to getting the job you want. We at Perth Professional Resume Writers, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization services to help you stand out from the competitors. In this article, we’ll discuss how to write about the customer service aspect on a resume or CV, highlight customer service skills on a resume or CV as well as provide suggestions on how to write about customer service capabilities.
How to describe customer service on your resume or CV:
When you are describing your service to customers experience, be sure to focus on specific jobs and duties. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any relevant metrics, such as customer satisfaction rates, to demonstrate the impact you have made.
How do you present customer service abilities on a CV or resume:
Alongside describing the experience you had, it is important to include specific skills that are relevant to customer service, like communicating and problem-solving skills. Include any relevant training or certifications, such as a customer service course or a certification for a particular customer service software.
What should I write about when it comes to customer service skills:
When writing about customer service abilities, concentrate on the most crucial and relevant skills needed for the job you’re applying for. For example, if your job involves a lot of phone communication, highlight your skills and experience in phone customer service.
How do I record the customer experience I had?
When writing about your customer service experience, make sure you use specific examples and measure your accomplishments. For instance, instead saying "Helped customers with their questions," say "Assisted an average daily 50 customers by answering their queries, which resulted in a 90percent percentage of satisfaction."
With these suggestions follow these suggestions to create a customer service resume the cover letter, CV and LinkedIn profile that showcases your relevant experiences and abilities and make you a good potential candidate for roles in customer service. Remember not to proofread the resume or the cover letter and CV before making it available for submission. Also, consider seeking professional help from Perth Professional Resume Writers if you need assistance.
