How to Write a Good Customer Service Resume
A successful customer service resume or CV (Curriculum Vitae) must highlight your relevant experience and skills. A well-written CV or resume along with a solid cover letter, along with a professional LinkedIn profile, could make a huge difference when it comes to getting a job. At Perth Professional Resume Writers, we specialize in providing resume and CV writing services covering letter writing, as well as LinkedIn profile optimization to help you stand out from your others. In this post, we’ll discuss how to write about customer service in a resume or CV, demonstrate your customer service abilities on a resume or CV and offer suggestions on how to write about customer service expertise.
How to describe the quality of service you provide on a resume or CV:
In describing your customer service experience, concentrate on specific work duties and responsibilities. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your tasks. In addition, you should include any pertinent indicators, such as customer satisfaction , to show your contribution.
How do you present the customer service skills on a CV or resume:
Alongside the description of your experience, it’s also important to mention specific abilities that are relevant to customer service, including solving problems and communication. Include any relevant certificates or training for example, a customer service course or a certificate in a specific customer service software.
What should I write about customer Service skills?
When you write about your customer service skills, focus on the most essential and relevant skills needed for the job you’re applying for. For example, if your job demands a lot phone calls, then highlight your experiences and expertise for customer service by phone.
What do I do to write my customer service experience:
If you are writing about your customers service experience, provide specific examples and measure your achievements. As an example, instead of writing "Helped customers with questions," say "Assisted an average of 50 clients per day in their queries, resulting in a 95% satisfaction rate."
With these suggestions by following these guidelines, you can build an excellent customer service resume the cover letter, CV, and LinkedIn profile that shows your experience and expertise which make you a desirable potential candidate for roles in customer service. Make sure not to proofread the resume or the cover letter and CV prior to the submission and also think about soliciting help from an expert at Perth Professional Resume Writers if you need assistance.
